New thoughts on renewal rates for Embedded Values

Embedded Values (EVs) are widely used to measure value for life insurers. In the context of long-term contracts such as individual life, it reflects the value embedded in prudent regulatory provisions (or “actuarial reserves”).

For short-term business (group risk, health insurance, health administration, general insurance etc.) it is something different since these lines don’t have long-term prudent provisions. In these cases it reflects the present value of future profits expected to be earned out of the existing business.

The inclusion of these short term types of business within EV is widespread. It seemingly increases consistency between different types of contracts since we are considering the long-term expected profitability in all cases. More on this apparent consistency in a moment.

What do we include in the EV and VIF?

EV is not a complete economic measure of the value of an insurer, since it ignores future profits arising from future new business. This is by design. An Appraisal Value incorporates the Value of Future New Business (VFNB) as well, although there is always subjectivity over how many years of future new business should be included. (More on this in a separate post.)

Existing Business vs Future Business

The idea of “existing business” and “future new business” is clear in the individual life context. It’s existing business if you have a contract, and future new business if not. Premium increases and slight benefit modifications can usually be accommodated within the existing contract and so should ideally be included in the Value of In Force (VIF) based on the expected probabilities of these changes. Continue reading

In Bahrain for a few days

Status

I’m in Bahrain for a few days kicking off an ERM implementation project. 35 degrees at 7am in Doha on the way there…

Bahrain has a population of around 1.2 million but has a well developed insurance sector. Economies of scale limit domestic growth and regional expansion faces tough competition and increased complexity. Will be interesting to see more.

The cost of regulation

Basel II (and the collection of changes called “Basel II” by some), King III, Solvency II / SAM, IFRS changes, Treating Customers Fairly, FICA, Protection of Personal Information, RE exams and of course RICA all cost a small fortune.  Only the last doesn’t affect financial services companies.  No wonder the major industry concern is over-regulation.

New Business Margin on Revenue

A new measure of life insurance new business profitability is required.

What is New Business Margin?

Many life insurers currently calculate a measure of the profitability of new business sold over a period called “new business margin”. As defined by the CFO Forum’s MCEV Principles and confirmed in South Africa’s PGN107 covering embedded values, this is the Value of New Business (VNB) divided by the Present Value of New Business Premiums (PFNBP) calculated on a consistent basis.

This is a useful measure since it shows, on average, how much of each premium goes to shareholders as profit, after deducting operating costs, benefits paid to policyholders and a cost of the capital required to support the business.

It’s far more useful than a common previous metric of VNB / API where API is Annual Premium Income or APE Annual Premium Equivalent, since the numerator reflects a multi-year stream of profits and the denominator just a single year. It’s a more difficult number to interpret intuitively.

Of course, New Business Margin is also fatally flawed. Continue reading

You can’t eat that

I was in a meeting today with a great company and with great people. We were discussing financial measures for a life insurer, including Embedded Value, when one of the well respected actuaries asks what the Return on Equity is (rather than Return on Embedded Value).

Now there are many people who don’t like Embedded Values, and they certainly have some good reasons for being wary of it. Embedded Values are a measure of shareholder value in a life insurer that adds the shareholder valued embedded in prudent regulatory reserves to the net worth of the company with an adjustment for the cost of holding capital. It is needed because current accounting measurement of insurance liabilities is also typically overly prudent and thus book value on an accounting basis is a really bad measure of shareholder value in a life insurer.

Embedded Values are flawed due to imperfect allowances for risk, lack of comparability across countries and even sometimes companies and a methodology that can make value magically appear out of taking on mismatch risk.  Worst of all, in a practical sense, is that life insurers typically trade at a discount to Embedded Value in the market (Embedded Value is greater than Market Value) even though theory suggests Embedded Value should be less than Market Value since we haven’t included any allowance for future new business/goodwill/franchise value.

None of this was the basis for the preference for Return on Equity over Embedded Value.

You can’t eat Embedded Value.

That was the criticism. You can’t eat Embedded Value. This is true.  Of course, you can’t eat Equity either.  You can’t eat Book Value.  You can’t eat earnings.  While we’re at it, you can’t actually even eat cash, although you are reasonably likely to be able to potatoes directly with the cash (as in a dividend) than with most other measures.

So while you can’t eat Embedded Value, you just as well can’t eat Book Value.  In the life insurance space, it’s really hard to get a handle on “tangible” asset value.  Our liabilities will always be based on an estimate of future cashflows. Embedded Value is in its most basic form just a different value of different future cashflows discounted at a different rate.  It is no less (or more) tangible than Book Value.  Return on Embedded Value is no less tangible than Return on Equity since they both depend on uncertain estimates of future cashflows and experience.

The difference is, we know that Book Value is categorically, definitely undervalued.  The degree of undervaluation is different from one company to another depending on the level of prudence included in the liabilities. In South Africa, it’s also fundamentally undervalued because the liabilities ignore the economic value arising out of optional (but reasonably predictable) future premium increases.

This means that Return on Equity is an overstated measure of return since the measure of Equity is understated because the liabilities are overstated.  Worse, we can’t compare it from one insurer to another since their liability valuations will be different.

So while you can’t eat Embedded Value, you will make more value for your shareholders basing decisions on Embedded Value than on Book Value.

Interestingly, new accounting developments (IFRS4 Phase 2) and regulatory developments (Solvency Assessment and Management, based on Solvency II from Europe) will completely change the way we measure financial performance of insurers. And no, I still won’t be using Return on Equity.

Eskom – industrial versus retail tariffs

Moneyweb has an interview with Eskom CFO. For me, the point made about the reasons for differences between retail and industrial tariffs is worth highlighting. This is another example of where common perception is off.

(Incidentally, Eskom tariffs are currently 68 cents for residential, 28 cents for big industrial)

From the moneyweb interview:

PAUL O’FLAHERTY: What is one of the myths of this industry is that the key industrial user does subsidise the residential user – that’s a fact. And the reason for it, even though it seems on the tariff that you quoted, that can’t be – it is true because the cost of delivering electricity to someone living out in the sticks is a lot more than delivering it to a transmission station right next to a mine, for example. So there’s a significant cost differential in actually getting electricity out there, and therefore the key industrial users do actually subsidise the residential users.

Fourth Floor Tails

I blogged recently about why I park on the fourth floor of the Cape Town airport parkade, and also about understanding and utilising unlikely but extreme events to your advantage. There is actually a link between these two posts.

Parking on the top floor does have a cost. It takes longer to drive up all the ramps and does, perhaps, on average take longer than parking on the most convenient floor every time. This extra time is a premium I pay to reduce the potential for really bad outcomes and thus optimising the parking problem. For example:

  • I avoid the situation of attempting to park on a lower floor (trusting the untrustworthy electronic vehicle counter) and, after driving around for a while trying to find parking, having to give up and try a different floor. This much longer time, even if it only happens rarely, is a much worse outcome than 30 seconds on every flight. It can easily be the difference between making and missing a flight.
  • I don’t have to worry about remembering where I parked my car. I don’t know that I am more forgetful than the average traveller, but travelling almost every week makes each trip blur into the next. I don’t waste headspace on trying to remember where I parked my car, and I don’t worry about forgetting. I have the peace of mind from having purchased a time of insurance against the risk of forgetting where I parked.

I get no value out of successfully memorising my car location, but gain from removing this risk and this worry from my routine.

If your company has a foreign currency exposure due to imported input components, this is a risk and a worry over which you have no control. Your energies are better expended elsewhere, on the operational and sales issues that you can effectively change. Get rid of these risks and get on with your real business.

Nasty or nice – playing the tail

Insurance and gambling have much in common. They both involve uncertainty and money and the rational consumer will, on average, lose money through the interaction. Both business models involve leveraging the tail of probability distributions (one nasty and one nice).

The tail of a distribution includes the very bad and very good possible outcomes, that typically have a very low frequency of occurring. Having your house burn down is a very bad outcome, but fortunately happens very infrequently. Winning the lottery is very good, but unfortunately in this case is also very unlikely for any particular individual.

Managing the nasty tail

A rational person who wants to avoid the unlikely but catastrophic risk of  losing their house to fire will be prepared to pay more than just the average cost of the loss of the house in order to avoid the risk. Typically, we humans are risk averse (a wild generalisation given the research into utility and decision making that has led to behavioural finance and behavioural economics, but probably good enough for now). Insurance provides:

  • genuine decrease in risk and indemnification of losses against the loss event happening
  • peace of mind even if no loss is ever experienced, which has real value in terms of clearing the mind to think about other more important and more controllable personal and business matters
  • reduction in the amount of capital / liquid assets individuals and businesses need to keep against unforeseen events. This capital can be better used and invested elsewhere

Contrary to the popular view, insurance has value even if you never claim.

Gearing to the nice tail

Gambling can be dangerous and addictive. It can also be entirely rational to gamble within certain parameters. Continue reading