Search email, don’t file says IBM

All that time spent carefully filing emails into ever-more complex folder structures is a waste.

“Searchers” were able to find emails more quickly than “filers” in a study by IBM covering 354 email users.  Filers took nearly a minute per email on average, with searchers only take a third of that time.

Published by David Kirk

The opinions expressed on this site are those of the author and other commenters and are not necessarily those of his employer or any other organisation. David Kirk runs Milliman’s actuarial consulting practice in Africa. He is an actuary and is the creator of New Business Margin on Revenue. He specialises in risk and capital management, regulatory change and insurance strategy . He also has extensive experience in embedded value reporting, insurance-related IFRS and share option valuation.

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1 Comment

  1. You can file and find emails in seconds if you use the eFiler Outlook plugin. File emails into any local or network folder and get instant search results by using the powerful indexed search tool.

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